HomeFAQGeneral Questions

Numbers Are Available, but Purchase Fails

If, when trying to purchase a number, the service displays the error "Failed to purchase a number", the issue is most likely related to your browser. In such cases, we recommend clearing your browser’s cache and cookies, then trying again. 

If the problem persists, switch to a different browser to see if the issue is resolved.

If there is no error message, but you have been waiting a long time for a free number to appear, this usually means that no numbers of your selected category are currently available. This situation is more common during periods of high demand, when popular numbers may be taken very quickly.

Please note that sometimes, due to extremely high demand, the displayed number of available numbers may not always update instantly. This may cause temporary discrepancies between the actual availability and what you see on the website.

Our service offers numbers from more than 180 countries, which gives you a wide range of alternatives. If you cannot purchase a number from the country you originally wanted, you can often find numbers from other countries at similar prices, ensuring you can still complete your task.

If the service you are using requires numbers from only one country, you can try changing the mode of use — for example, from activation to rental or vice versa. If this does not help, you will need to wait for new numbers to arrive.

You can always track availability and the arrival of new numbers directly in the purchase menu or on our Prices page: https://smsfast.com/prices.