General Questions

Unfortunately, it is not possible to purchase a number for permanent use on our service. This option is not available due to the fact that the numbers supplied to us have a limited life span. They are updated periodically, and access to the old numbers disappears.In order not to lose access to your account due to an expired number, we recommend that you install additional security measures. This can be linking an email, setting up two-factor authentication or a password. These methods will help you not to lose your account, regardless of whether you have access to the number.Also, many services allow you to reconnect another number to your account. You can do this, but we strongly recommend that you study the process of linking a number to an account on the service you are interested in, so that you can do this while the new number is open.Our service offers you only two number purchase modes: Activation and Rental.In the activation mode, you receive a virtual number for a period of 20 to 90 minutes, depending on the selected service. During this time, you can receive an unlimited number of SMS messages from the purchased service. If you need a number for a longer period of time, you can use the rental number. Such numbers are issued for a period of 1 day to 1 monthRental numbers can also be extended. The renewal process is performed by the user through the History tabImportant! If you do not receive an SMS message within the first 15 minutes after purchase, you can cancel the use of the rental number and receive a full refund to the balance. After 15 minutes, a refund will not be possible, regardless of whether the SMS number has been accepted.

Using temporary phone numbers is an effective way to protect your privacy online. These numbers allow you to register on websites, verify accounts, and make online transactions without disclosing your primary number.The main advantage of temporary numbers is their anonymity. Unlike regular SIM cards, they do not require identification upon activation. Messages and calls received to such numbers are not stored in a long-term archive, which minimizes the risk of data leakage. This is especially important to protect against spam and fraud when you need to leave a number on a little-known website or in a suspicious profile.Can they be traced back to my real identity?It is important to understand that the level of security largely depends on how you use the temporary number. If you link it to a social network account or a banking application that contains your real data, this can create a link between the number and your identity. It is also worth considering that in exceptional cases, for example, by court order, the telecom operator may provide information about the activities related to the number.To protect yourself as much as possible, it is recommended to follow a few simple rules. Do not use the same temporary number for different important services — it is better to activate a new one each time. Avoid linking such numbers to accounts with personal information. Additional protection can be provided by using a VPN when working with temporary numbers.Temporary numbers are a convenient tool for protecting privacy, but they are not completely invulnerable. Their effectiveness depends on a conscious approach and compliance with the basic rules of digital hygiene. When used correctly, they really help to maintain anonymity and avoid many online risks.

Our service offers two temporary number formats designed for different use purposes, taking into account the needs of modern users. Each option has its own technical specifications and financial guarantees, providing customers with a comfortable working environment.The activation mode is designed for situations where you need to receive an SMS message promptly to confirm the action. These numbers are available for a strictly limited period - from 20 to 90 minutes, and the specific duration depends on the target service. For example, to work with Telegram, the number is active for exactly 20 minutes - this limit is determined by the technical requirements of the platform. After the specified time, the number is automatically deactivated, and it cannot be extended due to technical limitations. However, we have provided an automatic refund system if the SMS has not been received to the number.A rental mode with flexible extension conditions is available for longer-term use. The user can rent a room for a period from 1 day to 1 month, while at any time it is possible to extend the use of the room for the same period (from 1 day to 1 month) through his personal account. This allows you to adapt the rental period to specific tasks. Additionally, we offer a 15-minute "trial period" - if during this time you decide to cancel the number, you can cancel the order with a full refund.This division into two modes makes it possible to optimally solve various tasks: operational confirmations through activation and long-term projects through a lease with the possibility of flexible extension.We are constantly improving the service to ensure maximum convenience, reliability and transparency of conditions for all users.

Yes, our service provides the opportunity to renew rented numbers — this is a key advantage over one-time activation numbers. If you have rented a number for a period of 1 day to 1 month, you can consistently extend its validity for a similar period (also from 1 day to 1 month). The procedure is performed independently in your personal account via the Rental tab: it is enough to select an active lease and confirm the extension. The number remains unchanged, and the message reception continues without interruption.However, it is important to keep in mind that in some exceptional cases. You can check the possibility of renewal only through your personal account in the "Rental" tab — the available actions will be reflected there. This information is strictly individual and depends on the specific number instance.Unlike rentals, activation numbers (valid for 20-90 minutes) cannot be extended in principle — they are automatically deactivated after the expiration date. The system is more flexible for rented numbers: you control the service life, but the final decision on the availability of an extension depends on technical factors. If the renewal option is not available, you will need to rent a new number.Expired rental numbers can be renewed on the “History” page by clicking the corresponding button next to the desired number.Thus, the extension function ensures maximum adaptation to your tasks. Our service guarantees transparency: all restrictions are displayed in real time, allowing you to plan your work without surprises.

Our service offers two types of numbers: Activation and rental.In the activation mode, you receive a virtual number for a period of 20 to 90 minutes, depending on the selected service. During this time, you can receive an unlimited number of SMS messages from the purchased service.   If you have not received an SMS, you can cancel the use of the activation number and receive a full refund to the balance. If you did not manage to cancel the number before the end of the activation period and the number did not receive an SMS, the funds will be automatically refunded to the balance.If the desired service is not in the list, select the "Any other" option. This number is suitable for receiving messages from any services not included in our list. If you need a number for a longer period of time, you can use the rental number. Such numbers are issued for a period of 1 day to 1 month.  Rental numbers can also be extended. The renewal process is performed by the user through the History tabIt is worth clarifying that not every rental number is available for renewal. The only way to find out is by the user himself on the History tabImportant! If you do not receive an SMS message within the first 15 minutes after purchase, you can cancel the use of the rental number and receive a full refund to the balance. After 15 minutes, a refund will not be possible, regardless of whether the SMS number has been accepted.There are two rental options available on our service:Full rental — access to receive SMS from all services and applications except mobile operators and from some types of financial organizations: banks, microfinance organizations, insurance companies and WebMoneyRent for a specific service — the number will only work for receiving SMS from the selected service. It is ideal if you need a number to register on a specific platform.

Our service provides virtual numbers from more than 180 countries around the world, which allows us to cover a wide range of user needs. Since we work with a large number of independent suppliers, each of them may be located in different countries and operate according to their own replenishment schedule. Because of these differences, it is not possible to determine in advance, even approximately, the exact date when new numbers will become available.To stay informed about availability and the arrival of new numbers, you can regularly check the purchase menu in your account or visit the Prices page: https://smsfast.com/prices.There, you will find up-to-date information about the quantity and cost of numbers for all countries and services. However, it is important to note that in periods of high demand, the displayed quantity of available numbers may not always update instantly. This can create a temporary discrepancy between the actual availability and what is shown on the page.If you cannot find a number from the country you need at a particular moment, you still have a wide selection of numbers from many other countries. This flexibility allows you to continue using the service without significant delays. If the service you are interested in requires numbers strictly from one country, you can also try switching the usage mode — for example, from activation to rental or vice versa. If this does not solve the issue, the best option is simply to wait for the arrival of new numbers from your desired country.

If, when trying to purchase a number, the service displays the error "Failed to purchase a number", the issue is most likely related to your browser. In such cases, we recommend clearing your browser’s cache and cookies, then trying again. If the problem persists, switch to a different browser to see if the issue is resolved.If there is no error message, but you have been waiting a long time for a free number to appear, this usually means that no numbers of your selected category are currently available. This situation is more common during periods of high demand, when popular numbers may be taken very quickly.Please note that sometimes, due to extremely high demand, the displayed number of available numbers may not always update instantly. This may cause temporary discrepancies between the actual availability and what you see on the website.Our service offers numbers from more than 180 countries, which gives you a wide range of alternatives. If you cannot purchase a number from the country you originally wanted, you can often find numbers from other countries at similar prices, ensuring you can still complete your task.If the service you are using requires numbers from only one country, you can try changing the mode of use — for example, from activation to rental or vice versa. If this does not help, you will need to wait for new numbers to arrive.You can always track availability and the arrival of new numbers directly in the purchase menu or on our Prices page: https://smsfast.com/prices.

To reduce the risk of account locks in the future, we strongly recommend taking a few simple preventive measures before starting the registration process. First, clear the cache of the browser or the application you are using to register. This helps remove any stored data that might interfere with the process. Second, use a VPN or proxy whose geolocation matches the country of the number you are purchasing. This can help ensure that your activity appears consistent and reduces the likelihood of being flagged as suspicious by the service you are registering with.It is equally important to avoid any actions that might be considered suspicious by the platform. For example, do not send unsolicited messages to unknown contacts in messengers or perform activities that deviate from normal usage patterns immediately after registration.In most cases, the cause of account blocks is not related to the number itself but rather to an incorrect or risky registration process. Please note that our service does not participate in, influence, or control the registration process on third-party platforms. For this reason, we cannot take responsibility for possible account blocks. By registering and using our service, you confirm your agreement with our Terms of Use, which clearly state this condition.Accordingly, if the purchased number successfully receives an SMS, the service is considered fully rendered, and refunds are not possible.If your account is blocked, we recommend looking for bypass methods and solutions on third-party information sources, forums, or guides relevant to the platform in question.

This situation occurs because mobile operators sometimes reissue phone numbers that were previously assigned to other users. When a number is reissued, it may still be linked to existing accounts on certain platforms or services. Unfortunately, no SMS activation service is completely protected from such cases, as it is technically impossible to check and confirm whether a number has been used before completing registration.If such a number still successfully receives an SMS, the service is considered rendered in full, and in accordance with our Terms of Use, the funds for that activation cannot be refunded.However, in many cases, the system may display a warning that the number is already linked to an existing account — for example, on services such as Telegram. If you see this notification before requesting the code, we recommend canceling the activation immediately without waiting for the SMS. In such cases, the activation cost will be automatically returned to your balance, and you will be able to select a different number.We also strongly advise against attempting to restore accounts that belong to other people. Using a reissued number to access someone else’s account may violate the terms of that platform and can lead to the loss of your own account or access to related data.For the safest experience, always start registration with a clean, unused number and follow recommended guidelines for preventing account blocks. This will help minimize the risks associated with reissued numbers and ensure smooth use of our service.

If the service you are interested in is not currently displayed in the list of available services, there are several alternative options within our platform that may help you complete your registration.One option is to purchase a number from the “Any other” category. These numbers are designed specifically for use with services that are not listed in the available services menu. Such numbers can receive SMS codes only from unlisted platforms, making them a flexible solution when the desired service is temporarily unavailable in the standard list.If you require a number that can work with multiple services at the same time, consider using a number from the “Full rental” category. Numbers in this category are capable of receiving SMS messages from almost all services, with the exception of certain financial organizations that may have additional restrictions. This option is particularly useful for users who manage several accounts or need long-term access to the same number.It is important to note that the range of available services may vary depending on the country you choose. Our platform offers numbers from more than 180 countries, giving you extensive flexibility. If your preferred service is available but only in certain regions, you can simply select a different country while keeping the same functionality.Thanks to this variety, you can always find a suitable number at a reasonable price, ensuring that you can successfully register an account even when your original choice is temporarily unavailable.It should be noted that we do not guarantee the receipt of SMS messages from services that are not included in the list of available services.